iPod mini Battery Support

On this page we have collected support-related questions that come up the most often on the iPod mini. If you do not find your answer here, contact us and we will get right back to you.


I’m having trouble getting my iPod mini opened, any suggestions beyond what I read in your instructions?

The iPod mini is probably one of the easier iPods to open initially, compared to the other models. The most important thing is to insert the tip of the Opener tool BETWEEN the edge of the white end caps and the metal edge of the iPod mini. If you press down on the metal edge, the tip will dull and possibly bend, and that makes the task ten times harder (if this has happened, take a piece of sandpaper or a file to re-sharpen the edge). If you still feel the tool had become too dull, let us know and we would be glad to send you another tool at no charge. While the following video is pretty short, it should give you a good idea of how the tool should be used to pry off the end caps so that you can progress to the next step:




My battery change went great but now I’m having trouble getting the internal chassis back into the outer case, what am I doing wrong?

Alright, so it was easy to slide the internal chassis OUT of the metal casing, but now you are trying to slide it all back in and having a bit of trouble – no problem! First, take a deep breath – you can do this! The last thing you want to do at this point is to get frustrated and force the internal chassis or the LCD, logic board, or some other component inside your iPod mini will break. Now, make sure you are inserting the internal chassis BELOW the two little notches that stick out from the inside of the metal casing near the top of the iPod mini. If you start with the logic board ABOVE the two notches, you will only be able to slide the internal chassis in a few centimeters and that is it. Continue pushing the internal chassis into the metal casing until you invariably hit a little resistance about halfway into the process. Pull it out just a bit, gently wiggle the internal chassis up and down, back and forth, in an attempt to “wiggle” past the obstruction. Take care not to crack the LCD as you are doing all of this! Take a look at this brief video to see how we do it here in our shop:




I thought I did everything correctly but now I have no sound from my headphones, what happened?

If you are not getting any sound out of your iPod mini headphone jack, the daughter board may have come loose and will need to be reconnected. Or perhaps the daughter board just popped off and it is clear that it needs to be re-attached. In either case, check to make sure that the black female port that the daughter board connects to is still affixed to the logic board, and the male plug leading up from the daughter board is still attached as well. If you cannot locate either of these two components, it is possible that the male port broke off and is still attached to the female port or the female port broke off and is still attached to the male plug. For the purpose of the following video, we will assume the two connectors are still intact and you just need to know how to reconnect the daughter board to the logic board:



I've just finished installing the new battery in my iPod mini but now my ScrollWheel isn’t working. What should I do?

First you will need to open up your iPod again, being careful to follow all the directions and safeguards. Next locate the male Molex plug as described in the instructions and make sure it’s securely connected to the female port. Look closely at the connection to be sure nothing was nicked or damaged. The Molex connector is very fragile and damage to it will keep the ScrollWheel from working properly. If it has been damaged, please contact us and we can get you in touch with our partner company that can repair the connector in a timely manner and for a fair price.


Click here for common iPod battery support related questions…