Battery Support for Apple's Fourth Generation IPOD

On this page we have gathered our most often asked support-related questions on Apple's 4th Generation IPOD. If you do not find your answer here, contact us and we will get right back to you.


I am having trouble opening up my 4th Generation IPOD - any suggestion beyond what's included in your detailed instructions?

Sometime opening up the fourth generation IPOD can be a bit challenging, even with the best iOpener tools available. Here is a little trick you can use to get the sharp tip of the blue tool in between the white top part of the IPOD and the silver bottom part: set the tool aside for a moment, take a deep breath, and relax. Next, using one or both hands, try to push either the right or left edge of the white top part down and into the silver bottom. This action will usually cause the silver edge to bulge out just a bit. Insert the edge of the blue wedge tip into this opening and start to pry the white top part out of the silver bottom. Take a look at this short clip that illustrates exactly how to do this maneuver:




I want to install your 1200 mAh battery into my 4th Generation IPOD, but it’s a tight fit. What can I do?

There is absolutely no reason why you cannot get our thicker 1200 mAh battery to fit inside your 4th Generation IPOD – all you may need to do is pull off a little bit of the light-blue foam padding from underneath the hard drive and you will be all set. The padding is there to prevent the hard drive from bouncing around inside the IPOD but, with our thicker battery, you won’t have to worry about that happening when the cushioning is removed. If for whatever reason you are concerned about this step, consider downgrading to our 900 mAh or 750 mAh battery for the fourth generation IPOD, which are closer in size to the original stock battery, but of course do not have the same amount of playtime as the longer-lasting 1200 mAh battery. Watch the following short video to see how to do this:



If you are still having a problem making it fit, please contact us and we can get a new thinner (but still longer-playtime) 900 mAh battery out to you for your Fourth Generation IPOD, along with a prepaid return mailer for returning the 1200 mAh battery. Once it arrives in our office, we will refund your credit card the difference in price.


The hard drive came loose when I was installing the new battery in my Fourth Generation IPOD. How do I reattach it?

Although the ribbon cable leading from the hard drive to the logic board is taped down, it can in rare circumstances come loose from the logic board. If it does, remove the black tape (you can re-apply it later) from the copper-colored ribbon cable so that you can see the connector. Next, look very closely at the logic board where the cable came loose – you will notice a little lever on the opposite side where the ribbon re-connects. If it is not already, gently lift up on this lever and re-insert the ribbon cable. Once back in place, close the lever to hold the ribbon cable into place. We put this short video together that shows you how to do this:




While I was installing the new battery in my 4th Generation IPOD the ribbon cable that connects to the headphone jack and tethers both halves together came apart. How can I reattach it?

The white top and silver bottom of the 4th Generation IPOD are joined together by a ribbon cable. This ribbon cable controls the audio from the headphone jack, so if it becomes disconnected, you will not be able to hear any sound from the circular port at the top of the player. The good news is that, as long as it is not torn or ripped, the ribbon cable can be easily reconnected to the logic board. Here is a brief video that we put together that illustrates how to reconnect this cable:


The wires on my new battery are thicker than the ones on the original battery and won't fit under the motherboard now. What now?

The wires of your new battery may be a little thicker than your original, stock battery. This is not a problem. We don’t advise trying to get them back under the motherboard. Just bend them around the edge of the hard drive – there *is* room between the outer edge of the hard drive and the white clips – just be careful not to pinch the wires. Don’t place the wires from the battery underneath the hard drive because this can prevent it from laying flat and may cause the hard drive to heat up would could damage your IPOD.